bens_dad: (Default)
bens_dad ([personal profile] bens_dad) wrote2024-06-24 08:09 pm

Energy Watchdog attacks loyal customers

I've received an email from my energy supplier which says:
Finally, Ofgem has proposed allowing energy companies to hide, or even bar, their best deals from loyal customers.
To ensure that I am polite, I will say no more here, but attempt to communicate politely with the regulator.
angelofthenorth: Two puffins in love (Default)

[personal profile] angelofthenorth 2024-06-24 07:41 pm (UTC)(link)
Bloody hell
andrewducker: (Default)

[personal profile] andrewducker 2024-06-25 10:11 am (UTC)(link)
If I ran the country nobody would be allowed to sign people up for an ongoing subscription with any kind of special deal.

You could have different tarrifs, but all of them would have to be available to anyone.
lnr: Halloween 2023 (Default)

[personal profile] lnr 2024-06-25 03:39 pm (UTC)(link)
It's interesting that (eg) Virgin Media are totally upfront about the fact deals for new customers are simply not on the table for existing ones. It's *really* annoying, and good that energy companies aren't currently allowed to do that! (I'm assuming this is the same email I got from my supplier which went on to promise they would never do it anyway).