Energy Watchdog attacks loyal customers

[bens_dad]

I've received an email from my energy supplier which says:

Finally, Ofgem has proposed allowing energy companies to hide, or even bar, their best deals from loyal customers.

To ensure that I am polite, I will say no more here, but attempt to communicate politely with the regulator.

Comments

[lnr]

It's interesting that (eg) Virgin Media are totally upfront about the fact deals for new customers are simply not on the table for existing ones. It's *really* annoying, and good that energy companies aren't currently allowed to do that! (I'm assuming this is the same email I got from my supplier which went on to promise they would never do it anyway).